In Certified ScrumMaster (CSM) courses, many Scrum myths are busted. One such myth is that the ScrumMaster is somehow an administrative assistant to a development team, to a product owner or to an organization. The Scrum Guide notes that the
Angela has some good tips for us in this post. It’s easy for a Scrum Master, especially a new one, to fall into this trap of becoming the team secretary. You’re supposed to be a servant leader and help the team be successful, right? So if no one on the team is wanting to take notes or update whatever tool you are using, you are helping them out by doing this for them, right? Wrong. Ultimately this encourages and reinforces “role” thinking (I’m not going to update the tool, that’s the Scrum Master’s job) and does not foster and encourage accountability. As a Scrum Master you should be coaching the team on self-organization and becoming self sufficient. This is not doing that. Thanks Angela for the reminder!